Improvements and fixes
Feb 18, 2015 In that case, you should right-click on Unknown Device, click on Properties, then the Driver tab and then click Update Driver. If this doesn’t work, you can also try to download the driver for your device from the manufacturer’s website. If the USB device is just a flash drive, then it’s probably not a driver issue. Update the device driver. In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver. To enable the update for all the USB devices that are enumerated on the computer, follow these steps: Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. In the search box, type regedit, and then tap or click regedit. Apr 05, 2005 Use this application to backup and restore presentation, pictures, songs and applications from and to USB Flash Drive devices and take them with you. Use USB Flash Drives to store personal data, to keep your network configuration and to share information with your friends. Microsoft USB Flash Drive. Install the device-specific driver (see Method 2). Open Device Manager. Right-click (or tap and hold) the name of the device, and then select Uninstall. Restart the computer. When it restarts, Windows will try to reinstall the device by using the device-specific driver.
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here:
This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
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If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
See the device manufacturer's user guide for specific instructions about how to install the driver.
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Method 4
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
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- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
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When it restarts, Windows will try to reinstall the device by using the device-specific driver.